December 14, 2010

Mr. Derek Moore
Reissmann Plumbing & Heating, Inc.
300 Hwy 24
Chester, NJ 07930

Dear Mr. Moore

For many years now St. Lawrence has relied on Reissmann Plumbing for our plumbing repair, installation and general preventive maintenance needs in the Church, the Parish Center and in our priest's residence home on the property. On the occasions that we have experienced an urgent plumbing or well problem or planned work, your staff has been exceptionally attentive and responsive to our needs, Our latest plumbing problem on Saturday. December 10, was another "emergency" that you personally, and your on-call repairman, Mike, handled in expeditious fashion.

Having a failed residential hot water heater spewing water all over the Rectory basement at 2 pm was not something one needed to deal with during a busy weekend filled with pre-Christmas party festivities, our normal weekend Mass schedule, musical concerts and celebrations honoring Our Lady of Guadalupe. But after notifying you about the situation and having a new replacement hot water heater installed within 2 hours, Father Corona and 1 avoided dealing with a dire living condition on a very busy weekend.

Please pass along my sincere appreciation to your entire staff, from Elizabeth and Judy Wilson who answer "our leak of the week" calls, to the entire maintenance team, Justin, Sean, Steve, Mike, Albert, and many others who help keep our facilities in great working order. And also, here's wishing you and your staff a very Merry Christmas.